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What Do You Want To Achieve With A Bonus? - Be Clear On Your Objectives Before You Start
Bonuses and incentives are quite common but they don't always achieve what they are supposed to. Sometimes they even do harm. Learn how to get it right.
Who Comes First - The Customer or Employee?
We often hear that the customer comes first! Is this really the right way around? Read why we think this is wrong.
Who Gets Paid What? - Getting The Internal Relativities Right
Problems associated with pay are not productive and cause ongoing friction within businesses. While it is nearly impossible to pay everyone what they want it is possible to build a fair and consistent system that works.
Why Don't Managers Manage? - Looking After Their People is Part of the Job
For many managers, looking after their people is often seen as an extra chore that gets in the way of doing their functional job such as selling, accounting, marketing or manufacturing. This is the wrong approach. Read how to correct it.
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