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How Can They Meet Your Expectations If They Don't Know What They Are?
Managing people can sometimes be very rewarding and sometimes frustrating. If we look back we may find the rewarding times were when people met, or exceeded, our expectations. Sometimes they did this without even knowing what they were! How can we make this happen more often?
Why Don't Managers Manage? - Looking After Their People is Part of the Job
For many managers, looking after their people is often seen as an extra chore that gets in the way of doing their functional job such as selling, accounting, marketing or manufacturing. This is the wrong approach. Read how to correct it.
Stress - Some Of It Is Good - Too Much Can Cost You A Lot
Some of us thrive on a bit of pressure - it can improve our performance because that's the way we're designed. However, too much over an extended time can take its toll. Managers can reduce this - learn how.
Succession Planning - It's More Than Just Replacing People Who Leave
We tend to think of succession planning as having a few plans in place for if a key person gets hit by a bus or someone retires. In practice it has to be more than this if you want to avoid continually trying to "catch up". Learn how to do it.
Talent Management - What is it Really?
There are always new buzz words and fads cropping up. Do they just cloud the issues? What do they really mean? Let's get down to basics.
What Do You Want To Achieve With A Bonus? - Be Clear On Your Objectives Before You Start
Bonuses and incentives are quite common but they don't always achieve what they are supposed to. Sometimes they even do harm. Learn how to get it right.
Do Your People Think About Pay? - Only If You've Got It Wrong
If your people are standing around talking about pay, you've probably got it wrong. Learn how to solve the problems and keep them focused on their jobs.
How To Get People to Do What They Are Supposed To - The Secrets of Performance Management
When George took on the top job at a prestigious high profile company he thought it would run like clockwork, such was the public perception of this quality business. What he didn't realise was that the reputation was founded on a just a few brilliant people and the product they had developed. The rest were merely trying to manage the chaos. Learn what he did to fix this.
Training and Development - Start With Where You Want to Finish
Ad hoc training sometimes works but often the return on investment is low. Training is an investment. Plan it the same way - work out what result you want first.
The Best Trainer May be Down The Corridor - Keeping and Using Corporate Expertise
Why does the mention of training summon up thoughts of expensive courses, and consultants for many employers? Read about a better and less expensive way.
Give People a Reason to Stay - Help Them "Fit"
Someone once said, quite wisely, "we hire people for what they can do and fire them for how they do it." Find out how to increase your chances of not having to fire someone for this.
Give People a Reason to Stay - Let Them Know What is Required
Do your people know what is required of them? Do you know how to measure this? Do they go home everyday knowing they have contributed to the organization's objectives? Learn how to make this all happen.
Doing More Than the Numbers - How You Do Them is Important
Someone once said "we often hire people for what they can do but fire them for how they do it." There is more to performance than just hitting the targets. Read how to put those other measures in place.
Give People a Reason to Stay - Get Them Engaged
With the looming shortage of talent we are facing smart companies are taking action now. Read about what you can do to engage your employees.
Knowing the Boundaries - and Keeping Staff Out of Trouble
Avoiding claims by employees and staying on the right side of employment legislation is a constant concern for managers but it just takes a bit of planning to set the guidelines and avoid the worry.
Give Your People a Reason to Stay - Providing Direction
Most businesses are concerned about getting and keeping good people but they don't do some of the things that are obvious. Read about a good place to start insuring your business for the future.
Non Financial Measures - Making Them Meaningful
Measuring performance is important but not always easy once we've got past the easy parts such as sales and budgets. The less quantifiable parts of a job also have to be measured.
Providing Direction - Stop Your People Guessing What You Want
Research has shown that most people are not exactly sure of what is required of them. What effect does this have on productivity - and stress levels? Learn how to fix it.
Be Careful What You Wish For...A Bank Crisis From An HR Perspective
Would you fly on an airline that provided huge bonuses to pilots based on how many passengers and how much freight they could cram on their aircraft and on how few costs they incur? Not unless you were desperate.
Getting the Right People - People Who Fit
Getting the right people is every manager's aim and yet very few plan it and go about it in a consistent way. Read how to increase your chances of getting someone who fits in.
Are People Your Most Important Asset? - Not Necessarily!
We often hear that people are our greatest asset. However we have probably all worked with some people who definitely were not. Learn how to sort out your assets you're your liabilities.
Don't Waste That Bonus - Give Them a Reason to Stay, Well Designed Incentives Can Make a Difference
Paying a bonus sounds easy and safer than giving a pay rise. But be careful. It can lead to problems or, at best, just be a waste of money. Learn how to spend your rewards money wisely.
Succession Planning - Insurance For Your Business
Succession planning is often talked about but rarely carried out. Sometimes we only think about replacements for a few key jobs. Often, not even that. Good succession planning can have big benefits.
Salaries: Bringing It All Together - Performance, Market And Job
Building a salary system can bring many benefits to a business and prevent a lot of friction and wasted time. It is important to have the fundamentals in place and then design a system that meets your needs. It need not be complex.
Being Competitive With Pay - Linking to the Market
Deciding what to pay people is often difficult and often winds up with winners and losers instead of a sensible and fair agreement. Looking to the market in a systematic way along with a well designed salary system can ease the pain.
Who Gets Paid What? - Getting The Internal Relativities Right
Problems associated with pay are not productive and cause ongoing friction within businesses. While it is nearly impossible to pay everyone what they want it is possible to build a fair and consistent system that works.
Is Pay Important? - Yes If You Get It Wrong
With many businesses pay is normally negotiated when someone is recruited and then doesn't get another mention until there is a problem. There is a way of making sure this problem is fixed and stays fixed.
It's All About Performance - Or Is It?
Why do some people just not work out? Technically they can do the job, we checked that during the recruitment process. They just don't fit.
Training Options That Can Show Results and Save Money
It doesn't always have to be a time consuming and expensive training course - there are often smarter ways of developing your employees.
Don't Throw Money Away On Training - Planning Well Will Cut Costs and Increase Value
While training sounds positive there is a lot of money wasted - and a lot of harm done with the wrong training. Get it right and it will pay for itself and people will want to take part.
Practical Policies and Procedures Can Save You Money
Settling legal claims from employees can often be expensive and time consuming. It also damages morale and reputations. Having the guidelines in place is a good investment.
Setting "Expectations of Success" For That New Employee
Recruitment is expensive and challenging. Setting some standards early on will help you do a better job and also show how successful you are.
Effective Induction - More Than Showing Them the Lunch Room
Having a new employee leave in the first week is not uncommon and is damaging for everyone. Getting them off to a good start is important for their perception of the organization and just plain good business.
Asking the Right Questions and Getting the Right Person
Getting recruitmentment wrong can be very expensive. They all say they can do the job - here is a process to find out if they can.
Recruitment - Getting it Right More Often
Recruiting is one of the most important tasks undertaken by managers yet very follow a consistent process. to get the best results there are some key steps to follow - everytime.
How to Find the Round Pegs
It is often said that we hire people for what they can do and fire them for how they do it. Successful recruitment is difficult and getting people who "fit in" is the most difficult part of it. Read how you can increase your chances.
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