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James MacKay's Articles in Customer Service

  • 7 Mistakes Made Without A Waitress Pad
    A Waitress Pad is a waitress' or waiters, best friend. It is the one organizational tool that they have at their disposal. It is the one tool which will help them to insure the customer receives the correct meal and is pleased.
  • Using Guest Checks To Make More Money
    Explore ways a waiter or waitress can properly use guest checks to increase their income and improve restaurant customer service.

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