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Five Credit Card Billing Problems

If you think that you are facing unfair or fraudulent charges on your credit card, the only thing that verifies your situation is your bill. Before making any payments to the credit card company, check your bill for each item that has been included.

When you find an item that you did not buy, report the inaccuracy to the credit card company according to their procedures. If you just sit back and don't pay back the erroneous credits, there are chances that the card company reports your case to a credit reporting agency. This way you might mar your otherwise perfect credit history.

Some of common billing problems you should learn to handle are:

Being charged for something your didn't buy

If you are sure that you have been charged in your credit card bill for an item you didn't purchase, take immediate action. The error can be due to anything. It can be a mistake made by the store or in worst cases someone might be able to access your card.

The first thing you should do is to call up the credit card company and report the error. But you can't be sure of your case being taken up by them. Back up your report with a written letter to bring the error into their notice. Request an investigation and ask them to let you know its report.

The company cannot collect the amount from you as long as the investigation is on. They also cannot report your case to a credit reporting agency.

Being charged for something you returned

It can take a couple of billing cycles before your credit card bill shows a chargeback on a returned item. When you return anything, make sure you have the return receipt. Mail this receipt to the credit card company along with a letter asking them to remove that charge from your bill.

Report subscription cancellations

There might be many things like magazines or a club you might have subscribed to using your credit card. But if you cancel the subscription, it can take a month or two before the cancellation shows on your credit card bill. As in the case of returned items, you should write to the company informing them about the cancellation and request a chargeback.

Problem of late fee

Credit card companies will date payment when they receive it and not when you have mailed it. See to it that you don't make a lapse on the due date by mailing the payment as quickly as possible.


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